Privacy Policy


This statement contains the privacy policy of (Gürok Turizm ve Madencilik A.Ş.).The privacy and security rules on this page have been set to determine the privacy and security limits in your shopping experience and provided personal information. By visiting the website, YOU ACKNOWLEDGE THAT YOU HAVE READ THE FOLLOWING PRIVACY POLICY AND CONSENT TO THE RELEVANT PRIVACY POLICY PROVISIONS. (Personal information includes all kinds of personal information identifying the user directly or indirectly, such as name, surname, date of birth, home address, landline and mobile phone number, email address, and will hereinafter be referred to as “Confidential Information.”)

LAV requests certain confidential information while and after signing up on the online shopping website, redirected to from our corporate website your confidential information and maintaining your privacy is our top priority.For this reason, the information you provide will not be used in any way, shared with third parties, or used for any commercial purposes other than those related to our operations, except for in compliance with the rules and purposes specified in the Membership Agreement, without the knowledge or instruction of the relevant member. In addition, the registration forms, order forms, surveys and competitions on our website may require you to provide your contact information (name, surname, email address, telephone numbers and postal address) and demographic information (your age and income level).Our purchase forms also require financial information (credit card numbers).LAV may use your aforementioned personal information for receiving your orders; providing products and services; confirming your payments; contacting you in regards to the marketing of products and services, and/or your orders; updating your information; managing and maintaining your membership; profiling; statistical studies; and for arranging third parties to perform technical, logistical and other similar functions on our behalf.Apart from this personal information, our company may analyze the visitor activity and preferences it monitors during the use of the website and interpret it on the customer relations platform.Statistical data of page-wise user activity in this section with no personal information may be shared with our company’s business partners to provide you with a more exclusive and efficient experience.

LAV undertakes to keep personal information strictly confidential, ensure and maintain confidentiality, take the necessary measures and show the necessary care to prevent the public disclosure, unauthorized use of or disclosure to any third party of all or any part of your confidential information. Even though LAV takes the necessary information security measures, it will not accept any responsibility if the confidential information is damaged or acquired by third parties as a result of attacks on the website and the system. From the moment you become a member of, daily and weekly information emails may be sent to your email address unless you have requested otherwise.You have the right to make changes in relation to these emails, and to opt in or of this service, at any time.The content of these emails may include information about the product(s) you have purchased, other products we think you may be interested in, third-party advertisements and similar information.We may use demographic information to tailor our website to the interests of our users.This information can be shared with advertisers only with the information of other users to ensure that the ads can be tailored to the target audience.This information does not include any personal information, and is only used collectively for the segmentation and inferences of user trends.You can easily unsubscribe from our e-newsletter by clicking the “Please click to unsubscribe from our e-newsletter list” link at the bottom of our emails.

Our sites and may detect and use the IP addresses of users if necessary to detect problems related to the system and resolve such problems as quickly as possible.IP addresses may also be used to identify users in general and collect comprehensive demographic information. For any questions and suggestions regarding our privacy policy, contact us on our contact page or via


The credit card information you use while purchasing a product from is under the guarantee of the bank. Your credit card information is not stored in the LAV database, except for the relevant bank database, and cannot be accessed.Your transactions are carried out through the relevant bank’s 3D Secure protocol. The confidentiality and integrity of all credit card information you provide while shopping is ensured by the 2048-bit GlobalSign Extended Validation SSL encryption technology, which are the highest class of SSL certificates today. This prevents your information from being captured by unwanted persons or organizations in any way. While shopping, make sure that the web page address begins with “https.” You are kindly requested not to specify your credit card number and personal information, such as the password/Card Verification Value (CVV) of this card, in any emails, faxes, letters or phone calls regarding your orders.


The visitor agrees and undertakes to comply with the Intellectual Property Rights.The parties accept and undertake that the member is responsible for all damages that may occur in violation of the Intellectual Property Law (unauthorized duplication, copying and distribution of the contents, pictures, brands and logos, videos, designs, and so on, on the website and any other unspecified acts that violate intellectual property law). All images, designs, html texts, logos, and so on, accessed within the website will be LAV’s copyrights (LAV’s copyright or copyright obtained from third parties). LAV’s copyrights cannot be acquired, reproduced or distributed by others. Intellectual Property Law cannot be violated.


In the event that there is an element of foreignness in the implementation and interpretation of this contract and in the management of the legal relations arising, Turkish Law will apply.Istanbul Courts (Anadolu) and Execution Offices are authorized in the settlement of any dispute arising out of this contract.


“VISITORS” and “MEMBERS” agree the terms of this contract by using the “WEBSITE.”


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